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NHS Friends and Family Results

Answer Total
Very Good 59
Good 5
Neither Good Nor Poor 1
Very Poor 22
Poor 0
Don't Know 0
Results in bar chart format

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Saw Helen ANP and she was excellent. Very Kind. Monday 30 October
I have needed an on the day appointment 3 times in the last week. I have used the telephone triage system twice and the online form once. On each occasion the service provided has been excellent. The call back service is very good. A Receptionists rang back on the house phone when the mobile signal failed. Monday 30 October
Excellent, friends GPs who take ht time to listen to you. Always very good medical treatment and polite staff. Monday 30 October
A phone re-call is appreciated and much better than holding on the phone for a Receptionist Monday 30 October
Very understanding of my needs Monday 30 October